Shipping Policy of Dubglasni
Effective Date: January 9, 2025
At Dubglasni, we are committed to delivering your fitness equipment in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from Dubglasni.
1. Shipping Locations
- We ship products across the United States, including Alaska and Hawaii.
- International shipping is currently unavailable.
2. Shipping Methods and Timeframes
- Standard Shipping: Delivery within 5-7 business days after order processing.
- Expedited Shipping: Delivery within 2-3 business days after order processing. Additional charges apply.
- Local Pickup: Available for customers in the Carlsbad, California area. Please contact us at info@dubglasni.com to arrange a pickup.
Note: Orders are processed within 1-2 business days. Delivery times may vary depending on the shipping address and carrier availability.
3. Shipping Costs
- Orders over $100: Free standard shipping across the U.S.
- Orders under $100: A flat shipping fee of $10 applies.
- Expedited shipping fees vary depending on the size and weight of the order. Exact fees will be calculated at checkout.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order directly through the shipping carrier’s website or contact our support team for assistance.
5. Damaged or Lost Shipments
- If your shipment arrives damaged or is lost during transit, please contact us within 7 days of delivery at info@dubglasni.com or (760) 753-5814.
- For damaged items, please include photos of the product and packaging to expedite the claims process.
6. Delivery Issues
- Dubglasni is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.
- Ensure the shipping address provided at checkout is accurate to avoid delivery delays or additional charges.
7. Returns and Exchanges
For information regarding returns and exchanges, please refer to our Return Policy available on the website or contact customer support.
Contact Us
If you have any questions about our Shipping Policy, please reach out to us:
- Email: info@dubglasni.com
- Phone: (760) 753-5814